Our Reviews

John B|2020 GMC Acadia

Confirmed Service Customer

9/11/2025

complete

9/14/2025

John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, WI

Sandra W|2017 Buick Encore

Confirmed Service Customer

9/15/2025

The service department is excellent! They are thorough and detail oriented and I trust their recommendations. I always feel like my car is in good hands.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

Janis G|2019 Buick Encore

Confirmed Service Customer

9/18/2025

Everything was done as asked in a prompt and polite manner. Sommer's is my go-to place for all service on my Buick Encore.

CEDARBURG, WI

Dennis W|2024 Buick Encore GX

Confirmed Service Customer

9/11/2025

Joe did a great job from a friendly greeting, overseeing the work to be done and also with a proficient recap of the work done; and then a warm "Farewell" type of comment. Just as I like a visit to be, friendly, efficient, and courteous!

9/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

MEQUON, WI

Jill J|2023 Buick Enclave

Confirmed Service Customer

9/15/2025

The staff is always pleasant and professional, everyone from GMC Service to the cashier. Great service like this keeps me feeling secure and satisfied!

9/16/2025

Johnson, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Lacritia S|2019 Buick Enclave

Confirmed Service Customer

9/25/2025

When I obtained an estimate for repair - I indicated I was looking for a second opinion on cost of and necessity of repairing/replacing flex pipe. The service person stated it was covered under warranty. I indicated how excited I was because $1,100 - $1,200 was a lot of money for me. After dropping off my vehicle, I received notification repairs were complete and of an estimate for additional repairs. When I saw that one of the listed items was the flex pipe, I was very surprised, upset and confused. I called Buick service for clarity and was informed the flex pipe wasn't covered under warranty (as I was previously led to believe). When I shared that what I was told was the flex pipe was covered, the gentleman on the phone kept restating it's not covered and the repair was covered. I had to press multiple times for clarity on WHAT was actually covered under warranty . . . name the part. I was informed the part and service total cost was about $300. (Now why would I have been so excited over $300? I could've paid that no problem). When I followed up my questions to express my disappointment in being misled, there was no concern, no remorse, no compassion, no empathy, no apology nor any attempt to try to have a conversation about this. This was my first experience with this auto service location and when I received the initial information, I had it in my mind that this was going to be my go to service location for my vehicle. What started out as a great experience turned into another typical experience of an auto service place taking advantage of a woman . . . I was hoping Sommers was different and was proven wrong.

9/28/2025

Lacritia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (262) 242-0100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MENOMONEE FALLS, WI

John T|2024 GMC Sierra 1500

Confirmed Service Customer

9/11/2025

Done in a timely fashion

9/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAFTON, WI

Teresa O|2012 Chevrolet Equinox

Confirmed Service Customer

9/21/2025

Joe Carini at the service center made a dreaded visit so easy. I came in for an oil change and to check on “a funny noise”. Thankfully they found nothing serious but cleaned some sticky brake parts and I was on my way. I can’t say enough about the great staff and mechanical team at Sommers. I wouldn’t buy my car anywhere else or have it serviced anywhere else.

9/22/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENOMONEE FLS, WI

Ruth B|2023 Buick Envision

Confirmed Service Customer

10/13/2025

Great service! Thank you!

10/14/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLGATE, WI

James L|2020 Buick Enclave

Confirmed Service Customer

10/20/2025

Excellent personal and professional employees

10/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEQUON, WI

Joseph S|2025 Buick Encore GX

Confirmed Sales Customer

10/25/2025

Joe was a great salesman! He listened to our needs and found the perfect car. We will recommend him at every opportunity.

JOE VELLA

10/27/2025

Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FOX POINT, WI

Jacqueline M|2026 Buick Encore GX

Confirmed Sales Customer

9/26/2025

The experience was phenomenal I have never been treated this way in all the Dealerships i have been in.

JOE VELLA

9/29/2025

We are thrilled to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Larry H|2023 Chevrolet Tahoe

Confirmed Service Customer

10/3/2025

Had two recalls to be worked on. The 6.2L engine recall was to analyze the susceptibility of damage due to too close tolerances. The engine passed the test and now must use more expensive oil forever. Sommer’s was superior to work with. Really disappointed in GM for not addressing this additional cost going forward.

10/6/2025

Larry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (262) 242-0100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MEQUON, WI

Yvonne K|2023 Buick Envision

Confirmed Service Customer

10/8/2025

I was at the dealership due to needing some assistance with car service. Gary and Alex were so helpful! They helped me make it to a holiday weekend with my daughter , when an unexpected screw required me to get a new tire. Both guys and the team are awesome!

10/11/2025

Yvonne, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Sommer's Automotive and we hope to see you again.

Business Response

PORT WASHINGTON, WI

Susan G|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

10/13/2025

I was very pleased with my experience at Sommer's. The greeting at the service desk made me feel right at home. The work was done promptly. My care is functioning well. Thank you.

10/14/2025

Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Richard H|2017 Chevrolet Colorado

Confirmed Service Customer

10/16/2025

Very efficient process, I enjoyed the prepayment method.

10/19/2025

Richard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEQUON, WI

Sonia R|2014 Buick Enclave

Confirmed Service Customer

10/24/2025

Very helpful

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Richard H|2023 GMC Yukon

Confirmed Service Customer

11/11/2025

Dropped my vehicle off and got a loaner. I appreciate the service. Next maintenance found other preventable items which is ok. The issue is I didn’t want my tires rotated because I wanted to get 4 brand new tires and I previously had gotten one used one. The rep stated that I was missing a lug nut and that my tires had not been rotated. I found it odd that the lug nut that was missing was the one that needed the key. I’m sure I wasn’t missing a lug nut but ok no big deal. Today I went to a tire shop to get a quote for tires and also to see if they can get the nail out of my rear driver side tire. Come to find out that my driver side tires had been rotated and the tire with a nail in it had been moved to the front. This in turn lets me know that the mechanic may have miss placed my original lug nut and was not honest about that passing the buck to the consumer. Where’s the integrity?

11/12/2025

Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (262) 242-0100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MILWAUKEE, WI

Ricky G|2025 GMC Sierra 1500

Confirmed Service Customer

9/16/2025

On time great service mgr.

9/17/2025

Ricky, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAFTON, WI

Diane H|2017 Buick Encore

Confirmed Service Customer

9/19/2025

Tire module stuck. They reprogrammed. I'll see if it stays today when I go to my pulmonary rehab!

9/22/2025

Diane, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, WI

Margaret Q|2020 Chevrolet Trax

Confirmed Service Customer

9/28/2025

They were very accommodating and let me know when the car would he done. Great place to do business with

9/30/2025

Margaret, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

Sara N|2025 Buick Envision

Confirmed Sales Customer

9/28/2025

Great experience. Jim Cross made sure I left with the right vehicle for me. He ensured my transition from a Subaru to a Buick was smooth and supported all my requests.

JAMES CROSS

9/30/2025

Sara, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FRANKLIN, WI

Benito J|2024 GMC Acadia

Confirmed Service Customer

11/14/2025

All good Gary was my person that help me he is the best washed my car when done with my car

11/16/2025

Benito, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Steve F|2022 GMC 1500 Sierra

Confirmed Service Customer

11/14/2025

Issue was diagnosed parts were not available at day of service

11/16/2025

Steve, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 242-0100 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FOX POINT, WI

Candace C|2021 Buick Envision

Confirmed Service Customer

11/23/2025

I always receive excellent customer service!!! Thank you Joe!!

11/24/2025

Candace, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Wayne H|2024 GMC Sierra 1500

Confirmed Service Customer

11/24/2025

Gary was awesome to work with!!!

11/25/2025

Wayne, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BEND, WI

Michael M|2025 Buick Enclave

Confirmed Service Customer

11/27/2025

Service was completed in 45 minutes. Oil change, tire rotation and all around checkup. Well satisfied.

11/28/2025

Michael, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, WI

Todd E|2023 GMC Sierra 1500

Confirmed Service Customer

9/19/2025

Always a great experience...thank you!

9/22/2025

Todd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

Lynn W|2024 Buick Enclave

Confirmed Service Customer

10/27/2025

Service manager Joseph was outstanding to work with.

11/5/2025

Lynn, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CEDARBURG, WI

Mildred H|2023 GMC Acadia

Confirmed Service Customer

11/18/2025

Everyone was friendly, waiting room nice, clean and comfortable

11/21/2025

Mildred, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROWN DEER, WI

Mark L|2023 GMC Sierra 1500

Confirmed Service Customer

11/25/2025

One of the best service dealers I have been to. Friendly, responsive and quality work.

11/26/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORT WASHINGTON, WI

William M|2015 Buick Enclave

Confirmed Service Customer

12/1/2025

Great service.Gary Mortag always professional and helpful

12/2/2025

William, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

THIENSVILLE, WI

Katherine T|2026 GMC Yukon

Confirmed Sales Customer

12/1/2025

Everything was ready to go when I arrived. Troy and the team at Sommer's was professional and so easy to work with, they are my go to team for new vehicles!

TROY ROYSE

12/2/2025

Katherine, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. If you're ever in need of more help, please let us know!

Business Response

SOBIESKI, WI

Elizabeth E|2021 Buick Enclave

Confirmed Service Customer

12/5/2025

Friendly and very helpful!

12/6/2025

Elizabeth, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKEE, WI

Patricia P|2024 GMC Terrain

Confirmed Service Customer

12/10/2025

I stopped in to have a tire replaced without an Appointment and was taken care of in a timely manner.

12/10/2025

Patricia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEQUON, WI

Maren S|2019 GMC Terrain

Confirmed Service Customer

10/7/2025

I;ve had very good experiences at the dealership. Employees are knowledgeable and professional

10/9/2025

Maren, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CEDARBURG, WI

Stephanie N|2026 GMC Terrain

Confirmed Sales Customer

10/22/2025

Troy was trustworthy, personable, and a pleasure to work with m. After a negative experience at another dealership, he was exactly what we needed

TROY ROYSE

10/22/2025

Stephanie, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Joy R|2019 GMC Acadia

Confirmed Service Customer

11/1/2025

Gary in service department is very helpful and listens to the customer

11/3/2025

Joy, thank you for your kind review; we are happy to pass along your comments to Gary here at Sommer's Automotive! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GERMANTOWN, WI

Charles E|2024 GMC Yukon XL 1500

Confirmed Service Customer

11/5/2025

My issue was fixed and communicated in a timely fashion.

11/6/2025

Charles, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITE FISH BAY, WI

Greg E|2016 GMC Terrain

Confirmed Service Customer

11/9/2025

Service department has always been very helpful with my questions and performed the service on time.

11/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAFTON, WI

Fred H|2023 GMC Acadia

Confirmed Service Customer

11/13/2025

Stress free

11/14/2025

Fred, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROWN DEER, WI

Richard J|2021 GMC Yukon XL

Confirmed Service Customer

12/4/2025

Greeted very nice , offered hot chocolate

12/4/2025

Richard, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Sommer's Automotive

Business Response

MEQUON, WI

Stephanie K|2021 Buick Encore GX

Confirmed Service Customer

12/15/2025

There was a mix-up regarding the sale price of my tires, but Sommer's honored the sale price. I am very pleased with the service.

12/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SAUKVILLE, WI

Kevin S|2025 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

Great customer service

12/17/2025

Kevin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

GRAFTON, WI

Angela K|2020 GMC Acadia

Confirmed Service Customer

9/15/2025

I have nothing but great things to say about Sommer's Automotive. I have never loved a dealership before I came to them. Wonderful team from sales to finance to service to GM. Bravo!

9/16/2025

Angela, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEWASKUM, WI

Agustin M|2026 GMC Sierra 1500

Confirmed Sales Customer

9/18/2025

They were quick to fix a problem.

TROY ROYSE

9/19/2025

Agustin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOND DU LAC, WI

Roy S|2023 GMC Yukon

Confirmed Service Customer

9/23/2025

Timely, detail fully explained, and very friendly personnel.

9/24/2025

Roy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLENDALE, WI

Thomas V|2020 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Great service and Gary was very helpful as he always is.

10/10/2025

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAUKVILLE, WI

Michael W|2019 GMC 1500 Sierra

Confirmed Service Customer

10/20/2025

Gary the service manager was very helpful and professional. The free loaner was a great addition to the service. My Truck looks and drives great after the 4 new tires and alignment.

10/21/2025

We're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAUKVILLE, WI

Gregory L|2026 GMC Yukon

Confirmed Sales Customer

12/2/2025

Everything went well

MICHAEL TULER

12/3/2025

Gregory, we appreciate your positive review of your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HARTFORD, WI

Peter M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/3/2025

Joe and the Sommer’s team were very responsive and professional in servicing my truck.

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

RIVER HILLS, WI

Peter M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/10/2025

Attentive and professional service.

12/11/2025

Peter, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIVER HILLS, WI

Joseph H|2026 GMC Acadia

Confirmed Sales Customer

12/19/2025

Good people, I enjoyed the experience.

ADAM LEWIS

12/21/2025

Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAFTON, WI

Janice S|2023 Buick Envision

Confirmed Service Customer

9/20/2025

My appointment was for an oil change. My appointment was at 9:30 and they took my vehicle in Right away. The waiting room was clean. My vehicle was done in 45 minutes also included a car wash. Everyone was friendly and polite.

9/20/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUBERTUS, WI

Mary H|2026 GMC Yukon XL 1500

Confirmed Sales Customer

10/24/2025

Easy with friendly staff

ROD WEBER

10/26/2025

Mary, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. We sincerely value your business and look forward to your next visit!

Business Response

ST AUGUSTINE, FL

Ruth B|2023 Buick Envision

Confirmed Service Customer

12/4/2025

Always great service!

12/4/2025

Ruth, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COLGATE, WI

Gary M|2022 GMC 1500 Sierra

Confirmed Service Customer

12/14/2025

Nice people, heat work.

12/14/2025

Gary, thank you so much for the positive review! We hope you have a great day!

Business Response

WEST BEND, WI

Bryant J|2019 GMC 1500 Sierra

Confirmed Service Customer

12/24/2025

Communication was poor. Pace of repair was inconsiderate

12/25/2025

Bryant, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (262) 242-0100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BROWN DEER, WI

Rosemarie E|2017 Chevrolet Traverse

Confirmed Service Customer

1/11/2026

Every thing went well. All employees attended to my needs & completed the attention to my needs. The facility was immaculate. I am so happy to have Sommer's so close to my home.

1/11/2026

Rosemarie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

THIENSVILLE, WI

Craig M|2022 GMC 1500 Sierra

Confirmed Service Customer

9/18/2025

Excellent communications and done on time!

MEQUON, WI

Ruth B|2023 Buick Envision

Confirmed Service Customer

9/25/2025

Service was great

9/26/2025

Ruth, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COLGATE, WI

Christine T|2020 GMC Terrain

Confirmed Service Customer

11/19/2025

always friendly and prompt service

11/21/2025

Christine, we're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

HUBERTUS, WI

Edward M|2021 GMC Acadia

Confirmed Service Customer

11/26/2025

The friendly, professional service gives me the confidence that my vehicle is kept in tip top running order

11/27/2025

Edward, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MEQUON, WI

Eric K|2016 GMC Terrain

Confirmed Service Customer

12/21/2025

Everything was wonderful- from service, length of appointment, and waiting room.

12/22/2025

Eric, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MENOMONEE FALLS, WI

Robert H|2024 GMC Canyon

Confirmed Service Customer

1/6/2026

Friendly and helpful

1/7/2026

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CEDARBURG, WI

John T|2024 GMC Sierra 1500

Confirmed Service Customer

1/17/2026

Timely

1/18/2026

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAFTON, WI

Michael W|2026 Buick Envista

Confirmed Sales Customer

1/25/2026

Overall amazon experience from start to finish. Communication, customer service, and delivery of vehicle were top notch. Working with our salesman and finance manager were above and beyond. Would and will recommend at any opportunity!

ADAM LEWIS

1/26/2026

Michael, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Rachel K|2015 Buick Encore

Confirmed Service Customer

1/29/2026

The job was excellent. Sommers has always been very good at repairing my car. I have purchased several different cars from Sommers, and have always been happy with them. They have always checked my car, and let me know if their was a problem. I have been very happy with them.

1/29/2026

Rachel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

Richard B|2022 GMC 3500HD Sierra

Confirmed Service Customer

11/27/2025

Work was done satisfactorily and in a timely manner.

11/28/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GERMANTOWN, WI

Tim Y|2016 Chevrolet Suburban

Confirmed Service Customer

12/16/2025

Great communication throughout the process! status updates and suggestions for additional vehicle / performance improvement were appreciated.

12/17/2025

Tim, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Sommer's Automotive.

Business Response

MEQUON, WI

Susan M|2026 Buick Encore GX

Confirmed Sales Customer

12/26/2025

Excellent customer service and very professional. Mike and Joe in Mequon were wonderful. They even went the extra mile and delivered my car in time for Christmas. If you're searching for the best price contact Sommers in Mequon.

JOE VELLA

12/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORT WASHINGTON, WI

Jason W|2026 GMC Terrain

Confirmed Sales Customer

1/2/2026

Friendly professional service, fair pricing and an overall great experience

JOE VELLA

1/2/2026

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEQUON, WI

Dana M|2017 Buick LaCrosse

Confirmed Service Customer

1/2/2026

The service experience was timely and efficient. Friendly and courteous reception and discharge.

1/2/2026

Dana, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CEDARBURG, WI

Lloyd S|2021 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

Sommer's staff was professional and service work was completed on time as promised.

1/8/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WEST BEND, WI

Patricia M|2024 Buick Encore GX

Confirmed Service Customer

1/7/2026

Helpful in answering my questions.

1/8/2026

Patricia, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, WI

Jay H|2016 GMC Acadia

Confirmed Service Customer

1/18/2026

Knowledgeable and friendly staff

1/19/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

MEQUON, WI

CHRISTINA K|2026 GMC Sierra 1500

Confirmed Sales Customer

2/4/2026

The dealership was quick and efficient in getting us into a new vehicle. The process was smooth and hassle-free.

TROY ROYSE

2/7/2026

Christina, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OOSTBURG, WI

Jennifer Q|2024 GMC Terrain

Confirmed Service Customer

10/31/2025

Always a warm and inviting place to visit

10/31/2025

Jennifer, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BELGIUM, WI

John B|2013 Buick LaCrosse

Confirmed Service Customer

11/13/2025

Good communication; thorough inspection of vehicle.

11/14/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MILWAUKEE, WI

Suzane R|2024 Buick Enclave

Confirmed Service Customer

11/26/2025

All went very well!!!

11/27/2025

Suzane, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRAFTON, WI

Michael H|2025 GMC Sierra 1500

Confirmed Service Customer

12/18/2025

My appointment was at ten. I was fifteen minutes early. I was back on the road at ten thirty. Great service. My service writer was very professional. He went through my vehicle report in detail. Good experience.

12/19/2025

Paul, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

JACKSON, WI

Holly C|2024 Buick Envision

Confirmed Service Customer

1/2/2026

Always happy with the service we receive! Thank you

1/3/2026

Holly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SUSSEX, WI

Dawn D|2022 GMC Terrain

Confirmed Service Customer

1/2/2026

As always Gary handled everything from start to finish perfectly. Thank you.

1/3/2026

Dawn, we're happy to hear you had such a positive experience with Gary! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WHITEFISH BAY, WI

Larry R|2020 Buick Encore

Confirmed Service Customer

1/12/2026

Everything is always excellent at Sommers. They even let me know about a procdure I need to have done while it is still under warranty. Good job.

1/13/2026

Larry, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MENOMONEE FALLS, WI

Patricia V|2024 Buick Envision

Confirmed Service Customer

1/14/2026

As always Gary does an outstanding job job.

1/15/2026

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! We hope to be of service to you again in the future. Best wishes, Sommer's Automotive

Business Response

HARTLAND, WI

Mortag, J|2018 Buick Encore

Confirmed Service Customer

2/5/2026

Sommer’s is always the best. Great costumer service and communication every time. Erica was awesome and efficient at getting my car checked in. Thank you!

ERICA MANSKE

2/8/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST BEND, WI

Josh J|2023 GMC Sierra 3500 HD

Confirmed Service Customer

12/22/2025

Clear communication. Good estimate and specific details. Transparent

12/23/2025

Josh, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GERMANTOWN, WI

Erica H|2025 GMC Acadia

Confirmed Sales Customer

12/29/2025

We had a great experience purchasing our 2025 GMC Acadia. Initially, Adam was the main salesperson we worked with, and he was great! He was friendly, helpful, and easy to communicate with throughout the early part of the process. When we returned the following weekend, Adam was out sick, so we worked with Rod instead, and we couldn’t have been happier. Rod was extremely kind, knowledgeable, and approachable. He helped us finalize the purchase and made the entire process feel comfortable and straightforward. While car pricing isn’t as negotiable as it used to be, Rod was very realistic, understanding, and transparent, which we really appreciated. He truly went above and beyond to get the car set up specifically for me and made sure we knew we could reach out anytime if questions or issues came up. Overall, a very positive experience with a personable and professional team. We’re thrilled with our new vehicle and grateful for the great service.

ROD WEBER

12/29/2025

Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAFTON, WI

Michael M|2023 GMC Yukon XL 1500

Confirmed Service Customer

1/10/2026

Very pleasant and helpful

1/11/2026

Michael, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEQUON, WI

Lee W|2023 Buick Envision

Confirmed Service Customer

1/15/2026

TOP NOTCH! PERSONAL!!

1/16/2026

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Sommer's Automotive

Business Response

MEQUON, WI

Salmela, R|2025 Buick Envision

Confirmed Service Customer

2/24/2026

Always very prompt and courteous. Work done professionally and on time.

ERICA MANSKE

2/27/2026

Thank you for your kind words and this wonderful review. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GLENDALE, WI

Van T|2024 Buick Envision

Confirmed Service Customer

3/7/2026

As always Gary Mortag did a great job

GARY MORTAG

3/9/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HARTLAND, WI

Moede, P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/26/2026

Job well done. Took longer than estimated.

ERICA MANSKE

3/29/2026

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (262) 242-0100 so we may identify ways to improve your experience.

Business Response

RIVER HILLS, WI

David G|2015 Buick Encore

Confirmed Service Customer

1/29/2026

Sommers repaired a strut system easily that Midas installed a couple years ago and was now unable to figure out how to repair. Always like my Midas for older cars but this was an expensive debacle.

GRAFTON, WI

SHERRY D|2026 GMC Terrain

Confirmed Sales Customer

2/8/2026

Troy Royse was our auto dealer and he was great! He was very knowledgeable about the vehicles that we looked at. He was kind and gave us time alone to discuss our options. The dealership worked fast with the financing and we walked out with our first beautiful brand new vehicle. We would definitely recommend going to Sommers of Mequon for your next vehicle . Ask for Troy , I will say they all seemed very friendly and knowledgeable there.

TROY ROYSE

2/11/2026

Sherry, thank you for your kind review; we are happy to pass along your comments to Troy here at Sommer's Automotive! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HARTFORD, WI

Grainger, D|2021 Buick Encore GX

Confirmed Service Customer

2/9/2026

Sommers always takes great care of my car, in a very timely manner. Great service personnel too!

JOE CARINI

2/12/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PRT WASHINGTN, WI

Bloedorn, J|2024 GMC Acadia

Confirmed Service Customer

2/12/2026

Great service!

ERICA MANSKE

2/14/2026

Jeffrey, we really appreciate your positive review! We're looking forward to your next visit with us!

Business Response

COLGATE, WI

White, J|2024 Buick Encore GX

Confirmed Service Customer

2/12/2026

Customer service is superb!

ERICA MANSKE

2/14/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAUWATOSA, WI

Fredericks, T|2024 GMC Terrain

Confirmed Service Customer

2/25/2026

Always a pleasant experience

ERICA MANSKE

2/27/2026

Thank you for choosing Sommer's Automotive as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, WI

Eiland, E|2021 Buick Enclave

Confirmed Service Customer

3/19/2026

Very friendly and helpful!

ERICA MANSKE

3/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MILWAUKEE, WI

Stringer, C|2018 Buick Enclave

Confirmed Service Customer

3/26/2026

Always a pleasure.

JOE CARINI

3/29/2026

Constance, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEQUON, WI

Hagopian, G|2019 Chevrolet Colorado

Confirmed Service Customer

3/27/2026

All of the items that I asked about were addressed. I am still waiting until I drive the vehicle for ~200 miles to see if the symptoms of the transmission issues dissapear.

ALEXANDER MASTAIN

3/30/2026

Gregory, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAUWATOSA, WI

Robert H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/17/2025

Easy to work with, they went out of there way to make sure everything went smoothly.

TROY ROYSE

11/18/2025

Robert, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CEDARBURG, WI

Jason T|2020 GMC Yukon XL

Confirmed Service Customer

11/27/2025

Amazing customer service and high quality work.

11/27/2025

Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

THIENSVILLE, WI

Susan D|2023 Buick Enclave

Confirmed Service Customer

12/19/2025

Very accommodating when unexpected service is needed.

12/20/2025

Susan, we are very happy we could provide you with a positive experience! Thank you for choosing Sommer's Automotive and we hope to see you again.

Business Response

MEQUON, WI

Amy D|2019 Buick Encore

Confirmed Service Customer

12/22/2025

Everyone at Sommer’s is very friendly and helpful. It is a pleasure to have my Buick maintenance performed there.

12/23/2025

Amy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

THIENSVILLE, WI

Roschelle F|2008 Buick LaCrosse

Confirmed Service Customer

1/15/2026

Great customer service. Friendly and efficient

1/16/2026

Roschelle, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SUSSEX, WI

Dalton R|2015 GMC Canyon

Confirmed Service Customer

1/15/2026

Always a great experience at Sommers!

1/16/2026

Dalton, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

GRAFTON, WI

Boehlke, R|2022 GMC 3500HD Sierra

Confirmed Service Customer

3/6/2026

Although there was confusion about the scheduled appointment time, they started working on my vehicle immediately and had it done by 11:00 a.m.. Thank you.

ERICA MANSKE

3/7/2026

Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GERMANTOWN, WI

Taylor, C|2020 GMC Terrain

Confirmed Service Customer

3/28/2026

Always print and professional

JOE CARINI

3/30/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HUBERTUS, WI

SHARON H|2026 Buick Envista

Confirmed Sales Customer

3/28/2026

Rod Weber was very nice to work with he knew what he was talking about.i enjoyed working with him Sharon haberman

ROD WEBER

3/30/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MENOMONEE FALLS, WI

Matheson, A|2022 GMC Terrain

Confirmed Service Customer

2/16/2026

Service was top notch!

ERICA MANSKE

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAUWATOSA, WI

Hafemeister, W|2024 GMC Sierra 1500

Confirmed Service Customer

2/16/2026

Quick and courteous!!!

ERICA MANSKE

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BEND, WI

Jet I|2024 GMC Yukon

Confirmed Service Customer

2/19/2026

Sommer's Service team always does everything they can to make sure you are taken care of.

GARY MORTAG

2/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CEDARBURG, WI

Kammers, J|2013 Chevrolet Captiva Sport

Confirmed Service Customer

3/6/2026

Always a pleasure bringing my 2013 Captiva for service never an issue a super clean shop and very friendly staff. Bought my Captiva used in 2014 has been serviced for 12 years with Sommers also noticed the staff has been pretty much the same all those years must be a good place to work

JOE CARINI

3/9/2026

Jeffery, we are so happy to read such a great review about Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Helms, B|2020 Buick Enclave

Confirmed Service Customer

3/18/2026

I arrived early and they were able to change my oil early.

ERICA MANSKE

3/19/2026

Bonnie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

GRAFTON, WI

Lefevre, J|2018 GMC Terrain

Confirmed Service Customer

3/19/2026

Went into the shop broke. Came out fixed on time and for less than the estimate.

JOE CARINI

3/20/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SLINGER, WI

Vaughn, R|2025 GMC Acadia

Confirmed Service Customer

3/31/2026

Fast efficient service, pleasant personalities

GARY MORTAG

4/2/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Barnes, D|2016 GMC Acadia

Confirmed Service Customer

3/31/2026

I dropped my vehicle off due to a Manufacture recall. Everyone there is very nice and professional. I am always impressed on how clean the garage is and how organized the staff is

JOE CARINI

4/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GERMANTOWN, WI

SCOTT D|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

Very friendly and hopeful staff

ROD WEBER

4/1/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAVERLY, IA

Dragan, A|2020 Buick Envision

Confirmed Service Customer

2/3/2026

Few years ago I purchased my Buick Encore from this dealer. Last year my car was totaled and needed a vehicle within a few days otherwise I would have purchased again from them. I took my vehicle in for a issue with tire pressure light. When I called I spoke to a female person in service, great but I forgot her name, sorry, she took my info and would return with my answers the same day. Explained the issue and what could be done, and scheduled my appointment. Joe checked me in went over what they found and they fixed it. So very pleased with them. Finally a female service person I can speak with and feel I am being heard and understood, sorry again I forgot her name.

JOE CARINI

2/5/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GERMANTOWN, WI

Taylor, J|2024 GMC Sierra 1500

Confirmed Service Customer

2/6/2026

New update to system took care of promptly.

GARY MORTAG

2/9/2026

John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRAFTON, WI

Rose, S|2017 Buick Envision

Confirmed Service Customer

2/7/2026

The experience was great up until the total cost increased by $10 from the original quote cost at drop off to close out-it went up $10 in the short time I was sitting in the waiting room, ha! This was not acceptable so Erica fixed it.

ERICA MANSKE

2/10/2026

Rose, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager at (262) 242-0100 so we can make your experience a positive one.

Business Response

WHITE FISH BAY, WI

NORMAN M|2026 Buick Encore GX

Confirmed Sales Customer

2/11/2026

I came in prepared with a price I was willing to pay and met with Rod, the salesperson who sold me my previous vehicle. He has been in touch and contacted me about 2 current promotions which prompted my visit. I didn’t get exactly the price I was looking for, but close enough and the negotiations were respectful and dignified throughout. I left satisfied with both the process and my purchase.

ROD WEBER

2/12/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sommer's Automotive. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

ANGELA P|2025 GMC Sierra 1500

Confirmed Sales Customer

3/19/2026

Quick friendly and easy

OMAR SOULIMANI

3/20/2026

Angela, we are so happy to read such a great review about Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BEND, WI

Buchanan, B|2016 Buick Enclave

Confirmed Service Customer

4/6/2026

Gary is always so kind to me. He goes above and beyond. I appreciate him and I hope he doesn’t plan to retire soon lol. But he is a great asset to Sommer’s

GARY MORTAG

4/7/2026

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Richard C|2026 Buick Encore GX

Confirmed Service Customer

12/23/2025

Your people are so nice and caring, AND know their stuff!

12/24/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Chatel, P|2024 GMC Yukon XL 1500

Confirmed Service Customer

2/2/2026

It took a lot of phone calls, explaining, arguing to get a simple repair completed and to get a loaner car. Dealing with Sommer's Sales & Service is worse than dealing with the cable company and only one step better than dealing with a health insurance provider. You really get the feeling that they care less about customers.

GARY MORTAG

2/5/2026

Peter, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (262) 242-0100 so we can make your experience a positive one.

Business Response

EAGLE HARBOR, MI

Wustrack, J|2021 GMC Yukon XL

Confirmed Service Customer

2/18/2026

Everything was completed as expected and in a timely manner.

GARY MORTAG

2/19/2026

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RICHFIELD, WI

Fink, D|2017 Buick LaCrosse

Confirmed Service Customer

3/23/2026

Very good service.Quick

GARY MORTAG

3/26/2026

Dennis, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKEE, WI

Slindee, W|2024 Buick Envision

Confirmed Service Customer

4/2/2026

Went great as usual. Able to set appointment in advance from home computer. Arrived early, no problem, first in line, service bay was clean, rep was friendly. Service was quick, waiting room was immaculate. Taking my 2nd car in for service next week. Thanks.

GARY MORTAG

4/9/2026

William, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEWASKUM, WI

Walker, S|2016 Buick Encore

Confirmed Service Customer

4/8/2026

Friendly & approachable staff, explains required and optional work both before, during and after visit, price quote provided upfront is accurate. Turnaround time always exceeds expectations.

GARY MORTAG

4/9/2026

Susan, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLENDALE, WI

Bast, D|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

4/8/2026

Good service, not long of a wait and clean facility.

GARY MORTAG

4/9/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sommer's Automotive. Until the next time we meet, take care!

Business Response

COLGATE, WI

RICK K|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

Troy, our salesman, was very knowledgeable and helpful with explaining vehicle features to us.

TROY ROYSE

4/1/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WAUKESHA, WI

Steve F|2022 GMC 1500 Sierra

Confirmed Service Customer

4/1/2026

Always good.

4/1/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOX POINT, WI

William S|2026 GMC Acadia

Confirmed Sales Customer

4/1/2026

Simple and easy. Everyone was very nice and helpful and straightforward about everything. Joe Vella did an exceptional job

JOE VELLA

4/2/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CRANDON, WI

Mary M|2024 Buick Encore GX

Confirmed Service Customer

4/1/2026

The service was very good and I was out at the quoted time

4/2/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Kloss, K|2013 GMC Terrain

Confirmed Service Customer

4/1/2026

Both Gary and Joe are always so nice to me. And also the gal who took my payment. But I would like to give a special shout out to whoever washed my car. I never expected how nice my car looked when I got in. The floor mats were also washed and vacuumed and the dashboard was wiped clean (no dust) Please let him know what a nice job he did and how much I appreciated him.

GARY MORTAG

4/9/2026

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROWN DEER, WI

Heerhold, M|2025 GMC Sierra 1500

Confirmed Service Customer

4/7/2026

It was a smooth process. Everyone is very nice.

ERICA MANSKE

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JACKSON, WI

Camera-Leuteritz, A|2024 GMC Canyon

Confirmed Service Customer

4/7/2026

Fast and easy

ERICA MANSKE

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLENDALE, WI

Cannon, P|2014 Chevrolet Impala

Confirmed Service Customer

4/9/2026

Great

ERICA MANSKE

4/10/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

BROWN DEER, WI

Gebhardt, D|2017 Buick Enclave

Confirmed Service Customer

4/10/2026

Excellent service Joe is amazing, congrats to Gary on his 45 year retirement, the only problem is the multipoint checklist which was blank except for the tire tread depth.i took my vehicle elsewhere for the oil change because they check out the entire vehicle free of charge

JOE CARINI

4/11/2026

David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 242-0100 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WAUWATOSA, WI

Kathy K|2019 Buick Enclave

Confirmed Service Customer

1/12/2026

It’s always a pleasure to have anything done by Sommer’s. Top notch dealership.

1/13/2026

Kathy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Randy P|2025 GMC Acadia

Confirmed Service Customer

1/14/2026

Gary was very nice and informative. Gave a few tips on my Acadia that I didn't know.

1/14/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BROWN DEER, WI

Hartline, R|2026 GMC Sierra 1500

Confirmed Service Customer

2/4/2026

It was my first service experience at Sommer's and it was really delightful, smooth, and exceeded the expectations for delivery.

ERICA MANSKE

2/7/2026

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CEDARBURG, WI

Hall, M|2012 Buick Enclave

Confirmed Service Customer

2/5/2026

It took numerous times of me called to finally get appointment.it felt like 2 to three months to appointment. I was told it was a sensor for the passenger air bag. Do weather I delayed a couple of times. When I got there I was told it was a mistake the sensor under the seat needed to be replaced, I was not financially prepared to pay an extra 600 dollars or more. I wasted 4 to five months to get the wrong info and I still don’t have my passenger air bag fixed. The employees were very polite that’s the only reason I am giving the score. If made me feel like my i wasn’t welcome as a customer.

GARY MORTAG

2/9/2026

Mary, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (262) 242-0100 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

MILWAUKEE, WI

CHAKERIA W|2026 Buick Envista

Confirmed Sales Customer

2/8/2026

Troy and Matt are awesome!

TROY ROYSE

2/11/2026

Chakeria, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKEE, WI

Schweiger, D|2024 GMC Terrain

Confirmed Service Customer

2/13/2026

Joe Carini very knowledgeable, calming, and focused on making sure my concerns were attended to.

JOE CARINI

4/8/2026

David, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MUKWONAGO, WI

Vaughn, R|2025 GMC Acadia

Confirmed Service Customer

4/13/2026

My screen set at the dealership was great. They told me how long it would take and reassured me. What had to be be done as far as repairs I am totally satisfied with service I received..

JOE CARINI

4/13/2026

Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Sommer's Automotive and we hope to see you again soon!

Business Response

MILWAUKEE, WI

Salmela, R|2025 Buick Envision

Confirmed Service Customer

3/27/2026

Timely and professionally.

ALEXANDER MASTAIN

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLENDALE, WI

Mccann, M|2025 Buick Enclave

Confirmed Service Customer

4/13/2026

Sommer's service was again top notch. They had work completed within 1 hour.

ERICA MANSKE

4/13/2026

Michael, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JACKSON, WI

Marino, C|2017 Buick Envision

Confirmed Service Customer

4/19/2026

Timely great service

ERICA MANSKE

4/20/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKEE, WI

SUZETTE S|2026 Buick Envision

Confirmed Sales Customer

4/24/2026

Wonderful salesperson—Joe Vella. Patient and courteous. Great sense of what we needed and what “education “ was required. Excellent communication by all staff. Competent and professional.

JOE VELLA

4/24/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you have any further questions, please don't hesitate to reach out!

Business Response

MEQUON, WI

Hubbell, R|2017 Chevrolet Colorado

Confirmed Service Customer

5/4/2026

Made appointment week in advance, dropped off at scheduled time of 9am. At 4:30 got text the would not be done Friday and a chance it might take till Monday. Second time this has happened.

MEQUON, WI

Harris, T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/4/2026

I always have the best experience with staff, our adviser Joe truly knows everything about vehicles and is up on the General Motors recalls and current issues. Everyone at Sommer's is amazing and that's why we will continue to go back!

JOE CARINI

5/15/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

White, J|2024 Buick Encore GX

Confirmed Service Customer

5/30/2026

All way the best customer service

ALEXANDER MASTAIN

5/30/2026

Jacqueline, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAUWATOSA, WI

PATRICK L|2026 GMC Sierra 1500

Confirmed Sales Customer

6/1/2026

Excellent buying experience.

TAYLOR RADCLIFFE

6/3/2026

Patrick, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRANKLIN, WI

Beck, J|2026 GMC Terrain

Confirmed Service Customer

6/4/2026

complete

ERICA MANSKE

6/4/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JACKSON, WI

Mortag, G|2022 GMC 1500 Sierra

Confirmed Service Customer

4/12/2026

Excellent service department.

GARY MORTAG

4/13/2026

Gary, your wonderful feedback and rating mean a lot to us.

Business Response

WEST BEND, WI

Buschman, J|2026 Buick Enclave

Confirmed Service Customer

4/15/2026

You changed the oil and rotated the tires but apparently nobody checks the air pressure when they change the tires when I left. All tires were at 41 psi in the vehicle states 35 psi so I guess another one I get to do myself.

ERICA MANSKE

4/16/2026

John, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (262) 242-0100 so we can work with you to make this right.

Business Response

WEST BEND, WI

Hartmann, A|2017 Buick LaCrosse

Confirmed Service Customer

4/24/2026

I was greeted very friendly when I arrived. My oil change was done in a timely maner. At the end, the service writer went thru the Multi-Point Vehicle Inspection with me in details.

JOE CARINI

4/27/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Dybul, J|2020 Buick Encore GX

Confirmed Service Customer

5/27/2026

Fixed the issue

ALEXANDER MASTAIN

5/28/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CEDAR GROVE, WI

ALEXANDER H|2026 Buick Enclave

Confirmed Sales Customer

5/28/2026

Everyone did a great job

BROOKE DROBENA

5/28/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CEDARBURG, WI

Haas, G|2019 Buick Encore

Confirmed Service Customer

5/28/2026

Wonderful service! Sommer’s always does a great job, thank you so much!

ERICA MANSKE

5/28/2026

We're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WAWATOSA, WI

Engel, C|2024 GMC Yukon XL 1500

Confirmed Service Customer

6/12/2026

My car was taken care of of along with excellent communication from the service representative

JOE CARINI

6/13/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE FISH BAY, WI

Yarbrough, T|2016 Chevrolet Suburban

Confirmed Service Customer

6/12/2026

Fast, Friendly and Knowledgeable!

ERICA MANSKE

6/13/2026

John, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

MEQUON, WI

SUSAN M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/16/2026

It was great working with Michael & Brooke. Car buying is a stressful event and they both made it as calm and relaxing as possible.

BROOKE DROBENA

6/17/2026

Susan, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WAUKESHA, WI

Sedgwick, S|2023 GMC Acadia

Confirmed Service Customer

4/21/2026

I brought the car in for routine maintenance and all went well. We have been Sommers customers for 40+ years and have always been treated well. We hope that Gary enjoys his well earned retirement. Thanks, Steve and Alice Sedgwick

JOE CARINI

4/21/2026

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

THOMAS M|2026 GMC Sierra 1500

Confirmed Sales Customer

5/1/2026

Perfect

SUSSEX, WI

Wigley, J|2020 GMC Canyon

Confirmed Service Customer

5/13/2026

Prompt and courteous service.

JOE CARINI

5/15/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Buchman, S|2014 Buick LaCrosse

Confirmed Service Customer

5/31/2026

Joe Carini was terrific….

MEQUON, WI

Washington, D|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

Just want to thank Joe for his professionalism in dealing with my vehicle. I want to suggest that you stock your waiting room with snacks. I had to get a ride there and didn't get a chance to eat. My wait time, which was not an issue, was about two hours. A muffin, cookie, chips, nuts, juice and access to the television would have been helpful. If you had all the above there prior to my arrival, then I suggest you have someone restock.

JOE CARINI

6/4/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Business Response

MILWAUKEE, WI

Zens, D|2012 GMC Acadia

Confirmed Service Customer

6/8/2026

EXCELLENT

JOE CARINI

6/9/2026

Daniel, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHOREWOOD, WI

Jackson, A|2023 Buick Encore GX

Confirmed Service Customer

6/15/2026

My experience at the Dealership was excellent. The area where I carry my car, was great. The service was great. Thank you guys for always doing a great job every time I bring my car here.

JOE CARINI

6/15/2026

Adriane, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKEE, WI

Tikkanen, C|2024 GMC Terrain

Confirmed Service Customer

6/19/2026

it's easy doing business here. Everyone is very capable and nice

ERICA MANSKE

6/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORT WASHINGTON, WI

STEVEN S|2026 Buick Envista

Confirmed Sales Customer

6/23/2026

We have been doing business with Sommers for more than 40 years and it has always been a good experience. The service dept. has always been good also.

ROD WEBER

6/24/2026

Steven, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

Ansay, P|2025 GMC Canyon

Confirmed Service Customer

4/10/2026

I had a great experience. Service was great

JOE CARINI

4/13/2026

Peter, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MILWAUKEE, WI

Gall, G|2018 GMC Terrain

Confirmed Service Customer

4/10/2026

As usual, service is excellent and timely. We really trust the work and expertise of the staff at Sommers.

ERICA MANSKE

4/13/2026

Gary, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

MEQUON, WI

DANIEL J|2026 Buick Enclave

Confirmed Sales Customer

4/15/2026

It was awesome

TROY ROYSE

4/15/2026

Daniel, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKEE, WI

DERRICK S|2026 Buick Enclave

Confirmed Sales Customer

4/22/2026

My wife and I can’t say enough about our experience with the Sommer’s sales team! Joe Vella is a phenomenal and genuine person, he’s one of the best sales person I’ve ever met and done business with. He made us feel welcomed and appreciated! Joe and the sales manager Mike Foddy made an offer we couldn’t refuse and we closed the deal! My wife loves her new car and we will definitely recommend to our friends and family to check out Sommer,s car dealership! You guys are awesome!!!

CALEDONIA, WI

Hawley, D|2011 Buick Lucerne

Confirmed Service Customer

5/15/2026

Great people checking in and out!

JOE CARINI

5/17/2026

Dale, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MEQUON, WI

Young, V|2023 Buick Envision

Confirmed Service Customer

5/15/2026

Joe was very polite and professional

JOE CARINI

5/17/2026

Victoria, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKEE, WI

Rittberg, L|2016 Buick Cascada

Confirmed Service Customer

5/22/2026

Outstanding Performance and communication

ERICA MANSKE

5/23/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Business Response

GLENDALE, WI

NIKKI J|2026 Buick Envista

Confirmed Sales Customer

6/18/2026

They were all very nice and helpful

TAYLOR RADCLIFFE

6/19/2026

Nikki, we are so happy to read such a great review about Sommer's Automotive! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKEE, WI

Immel, J|2024 Buick Envista

Confirmed Service Customer

6/26/2026

I had to return to the dealership because they did not add windshield washer fluid. Not happy about that. It makes me wonder what else they didn't do. Also not happy that someone changed the channel on the radio.

ALEXANDER MASTAIN

6/27/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 242-0100 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MILWAUKEE, WI

Schmidt, P|2015 GMC Terrain

Confirmed Service Customer

2/5/2026

Thank you!

GARY MORTAG

2/9/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BROWN DEER, WI

Chudnow, R|2026 Buick Encore GX

Confirmed Service Customer

4/6/2026

everybody is so nice AND efficient!

ERICA MANSKE

4/7/2026

Richard, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEQUON, WI

Lukaszewicz, D|2015 GMC Terrain

Confirmed Service Customer

4/14/2026

as always great

JOE CARINI

4/15/2026

David, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

WEST BEND, WI

Jackson, A|2023 Buick Encore GX

Confirmed Service Customer

4/23/2026

My experience with you guys have always been very good. Excellent service every time. Thank you all for your hospitality. To the ones who fix the cars, thank you as well. My car runs exceptionally because of you guys.

JOE CARINI

4/24/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Finucan, P|2020 Buick Encore

Confirmed Service Customer

4/27/2026

Good

ERICA MANSKE

4/27/2026

Pamela, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MILWAUKEE, WI

Carini, M|2022 Buick Envision

Confirmed Service Customer

5/29/2026

Service is always excellent!

JOE CARINI

6/1/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MENOMONEE FALLS, WI

STEPHANIE B|2026 GMC Terrain

Confirmed Sales Customer

5/29/2026

Troy worked fast in finding what I wanted. Plus when we picked up the car he explained a good amount

TROY ROYSE

6/1/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GERMANTOWN, WI

JODY B|2026 GMC Canyon

Confirmed Sales Customer

6/13/2026

Very helpful and found my vehicle quickly

TROY ROYSE

6/14/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GERMANTOWN, WI

RUTH B|2026 Buick Envision

Confirmed Sales Customer

6/22/2026

Great people!

JOE VELLA

6/23/2026

Ruth, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

Business Response

COLGATE, WI

Gehrett, R|2016 GMC Acadia

Confirmed Service Customer

6/29/2026

I would recommend Sommer's to anyone wanting the most professional service for their car from the first contact by phone with the very helpful staff to get you set up for evaluation of your automotive issues to the contact with the staff checking you in for your appointment to the top notch mechanics in the back investigating your car's problems. All the best people to help get you quickly and efficiently on your way again. Call them. You'll be glad you did and you'll want to keep going back for their kind, caring services. I will always call them when I need their help. I've never been disappointed.

JOE CARINI

7/1/2026

Rebecca, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BAYSIDE, WI

KEVIN B|2026 GMC Yukon

Confirmed Sales Customer

4/9/2026

I drove 12 hrs from North Dakota because of their customer service, the value of my trade in and the sales that was currently going on. If I buy another vehicle down the road I will check with sommers automotive first!

JOE VELLA

4/10/2026

Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DICKINSON, ND

Carini, J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2026

Oil change went great!

JOE CARINI

4/13/2026

Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUSSEX, WI

Bodager, B|2019 GMC Terrain

Confirmed Service Customer

4/13/2026

Everything went well.

ERICA MANSKE

4/17/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEQUON, WI

Wolter, D|2014 Buick Enclave

Confirmed Service Customer

5/23/2026

Everyone was helpful and courteous. Joe Carinini was especially helpful with checking out a bad battery.

JOE CARINI

5/23/2026

Dan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITEFISH BAY, WI

Hoffmann, L|2023 Chevrolet Tahoe

Confirmed Service Customer

5/23/2026

The service department was friendly, timely and willing to answer any questions I had even if they didn’t pertain to the oil change. But need to make the hot cocoa readily available in the brake room. 🙂

MEQUON, WI

Thompson, W|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/24/2026

Services were great as usual! They got my vehicle in right away, did the diagnostic on the problem and gave an estimate of cost. Did the repair right away gave them the go ahead for the work. When the bill came it was cheaper than I expected!

JOE CARINI

5/24/2026

Wayne, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WAUPACA, WI

Weidman, R|2023 GMC Acadia

Confirmed Service Customer

5/29/2026

Excellent service with friendly people

ERICA MANSKE

5/31/2026

Robert, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CEDARBURG, WI

MICHAEL S|2026 Buick Enclave

Confirmed Sales Customer

6/30/2026

We had a great experience dealing with your entire staff and couldn’t be happier with our new Buick Enclave. Special shout out to Taylor who went above and beyond helping us!

TAYLOR RADCLIFFE

7/2/2026

Michael, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MILWAUKEE, WI

Caruso, S|2022 GMC Terrain

Confirmed Service Customer

4/23/2026

Complete check of car and explained to me. No issues. Done within an hour

JOE CARINI

4/27/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Miller, T|2024 Buick Envista

Confirmed Service Customer

5/18/2026

Erica did a great job helping me with my service at sommer's Mequon location last week.

ERICA MANSKE

5/14/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKEE, WI

Dragan, A|2020 Buick Envision

Confirmed Service Customer

5/22/2026

When I checked my car in for service, Joe had asked for my coupon. I had mentioned that I normally get these after I have the service done, but this time after I made my appointment I received another coupon in the mail for $ 15.00 off, the one I had when I made the appointment was for $ 10.00. So I was surprised when I checked out that he had given me the $15.00 coupon instead. Nowadays any help I can get I will take it. Thank you Joe.

JOE CARINI

5/23/2026

Ann, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GERMANTOWN, WI

Kort, J|2025 Buick Encore GX

Confirmed Service Customer

5/22/2026

Very friendly people, great hospitality and great service

ERICA MANSKE

5/23/2026

Joyce, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

WAUKESHA, WI

LEE W|2026 Buick Envision

Confirmed Sales Customer

6/14/2026

Second Buick I've purchased with Troy as my rep. I called Troy when I was ready to buy. He is extremely knowledgeable of Buick product and an outstanding representative of the Sommer's image! Meet Matt. He too is fine Sommer's representative! Kudos to Sommer's!!

TROY ROYSE

6/15/2026

Lee, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEQUON, WI

Domres, S|2020 Buick Enclave

Confirmed Service Customer

6/18/2026

Staff was personable, courteous, and professional as well as knowledgeable. The use of the loaner was a real benefit as it would have been difficult to drop off and pick up the vehicle.

ERICA MANSKE

6/19/2026

Stephen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sommer's Automotive. If you have any further questions, please don't hesitate to reach out!

Business Response

WEST BEND, WI

Hightower, C|2015 GMC Yukon XL

Confirmed Service Customer

7/8/2026

It's always a pleasure coming to Sommers. I pass at least two other GMC Dealership on my way there, but I prefer coming to Sommer. This is due to the excellent customer service provided.

ALEXANDER MASTAIN

7/8/2026

Carl, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MENOMONEE FALLS, WI

Olroyd, D|2026 GMC Canyon

Confirmed Service Customer

6/17/2026

Nice

ALEXANDER MASTAIN

6/17/2026

Dan, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CEDARBURG, WI

Johnson, D|2019 GMC Acadia

Confirmed Service Customer

6/19/2026

Joe Carini is a great addition to your team

JOE CARINI

6/19/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITEFISH BAY, WI

Kloss, K|2013 GMC Terrain

Confirmed Service Customer

6/24/2026

I never mind taking my car in for service at this dealership. Joe and Alex were so nice and friendly getting me checked in. They gave me an Outback as a loner (such a nice car) and the person who washed my car did such a great job I was able to take my car home and put a coat of wax on it. The last time I had my car in they even washed my floor mats for me. So unexpected and very much appreciated!!! I think someone should give this person a heads up for a job well done!!!

JOE CARINI

6/26/2026

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROWN DEER, WI

Walloch, J|2015 Buick Encore

Confirmed Service Customer

6/27/2026

Service explanation, auto ready and in good order as promised

ERICA MANSKE

6/28/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITEFISH BAY, WI

Harris, T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/6/2026

Always friendly, positive experience staff is very knowledgeble and welcoming.

ALEXANDER MASTAIN

7/7/2026

Trenace, your satisfaction is important to us, so we want to sincerely thank you for choosing Sommer's Automotive and we hope to see you again soon!

Business Response

MILWAUKEE, WI

Dhein, P|2024 GMC Sierra 1500

Confirmed Service Customer

7/10/2026

Both Joe and Alex did outstanding work.

JOE CARINI

7/11/2026

Phillip, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RICHFIELD, WI

Volgmann, T|2020 Chevrolet Traverse

Confirmed Service Customer

7/23/2026

Joe was great once again, very helpful and explained everything in detail. Workmanship on our Traverse was out standing. Thanks for the great service.

JOE CARINI

7/25/2026

Thomas, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAUKVILLE, WI

Unteutsch, S|2016 GMC 1500 Sierra

Confirmed Service Customer

8/6/2026

All went very smoothly

ALEXANDER MASTAIN

8/8/2026

Steven, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKEE, WI

Johnson, B|2019 GMC 1500 Sierra

Confirmed Service Customer

7/8/2026

Prices are ridiculous. $350 for Compressor & Kit any where else. You also charged me $85.26 to install belt, but says NC if compressor installed.

JOE CARINI

7/8/2026

Bryant, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (262) 242-0100 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

BROWN DEER, WI

Tikkanen, C|2024 GMC Terrain

Confirmed Service Customer

7/24/2026

unfortunately the problem was not resolved, and it is back in for service

ERICA MANSKE

7/26/2026

Catherine, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (262) 242-0100 so we can discuss your experience further. We look forward to hearing from you.

Business Response

PORT WASHINGTON, WI

Tikkanen, C|2024 GMC Terrain

Confirmed Service Customer

7/27/2026

car is repaired

ERICA MANSKE

7/28/2026

Catherine, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

PORT WASHINGTON, WI

Lukaszewicz, D|2015 GMC Terrain

Confirmed Service Customer

7/30/2026

great as always

JOE CARINI

8/3/2026

David, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

WEST BEND, WI

Vaughn, R|2025 GMC Acadia

Confirmed Service Customer

7/31/2026

Great experience with the dealership sales top-notch also service center great service

ERICA MANSKE

8/3/2026

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

Carney, V|2024 GMC Terrain

Confirmed Service Customer

8/5/2026

Service was fast! The friendly gentleman explained all the services and cost for the services!

ALEXANDER MASTAIN

8/7/2026

Vanessa, your satisfaction is important to us, so we want to sincerely thank you for choosing Sommer's Automotive and we hope to see you again soon!

Business Response

MILWAUKEE, WI

Slindee, W|2024 Buick Envision

Confirmed Service Customer

8/6/2026

Setting appointment online is easy and convenient. Entire facility is clean - garage, waiting area, washrooms, showrooms. Staff is friendly and professional. The service is done 100% accurately, never had a problem. I wouldn't go anywhere else, thanks.

ERICA MANSKE

8/7/2026

William, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEWASKUM, WI

Ratelle, R|2023 Buick Enclave

Confirmed Service Customer

8/6/2026

Service was excellent knowledgeable customer service work performed and completed on time.

JOE CARINI

8/7/2026

Ronald, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LISBON, WI

Neuschaefer, T|2026 Buick Envision

Confirmed Service Customer

8/14/2026

Smooth easy process.

JOE CARINI

8/15/2026

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MEQUON, WI

Peterson, S|2023 GMC Acadia

Confirmed Service Customer

7/22/2026

Na

JOE CARINI

7/24/2026

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

WEST BEND, WI

Marino, C|2017 Buick Envision

Confirmed Service Customer

7/30/2026

Joe is always personable and service oriented.

JOE CARINI

8/1/2026

Cynthia, we're happy you found our staff to be so supportive during your experience here at Sommer's Automotive. If you're ever in need of more help, please let us know!

Business Response

MILWAUKEE, WI

Sorensen, J|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/30/2026

timely service, explained the work needed, asked about some extra work that was probably necessary but my choice. Work was completed in less time then predicted.

ALEXANDER MASTAIN

8/1/2026

Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEQUON, WI

DEBRA J|2026 GMC Terrain

Confirmed Sales Customer

7/30/2026

Beautiful environment and excellent customer service from the entire team at SOMMERS

TAYLOR RADCLIFFE

8/1/2026

Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKEE, WI

Wanzo, D|2019 Buick Encore

Confirmed Service Customer

8/11/2026

Service was quick and I appreciated the loaner though I only had it for two hours.

ERICA MANSKE

8/12/2026

Dorothy, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

MILWAUKEE, WI

CATHERINE P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/15/2026

Very helpful and friendly

ROBERT QUINTANILLA

8/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CEDARBURG, WI

Squier, R|2024 Buick Encore GX

Confirmed Service Customer

8/21/2026

Incredibly gracious, professional and helpful. It’s quite a drive to get there, but it’s worth it.

ERICA MANSKE

8/23/2026

Squier, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKEE, WI

White, J|2024 Buick Encore GX

Confirmed Service Customer

8/21/2026

Customer service is excellent

ALEXANDER MASTAIN

8/23/2026

White, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WAUWATOSA, WI

Diamond, A|2019 GMC Yukon XL

Confirmed Service Customer

8/21/2026

Outstanding and welcoming experience. Very thorough.

JOE CARINI

8/23/2026

Diamond, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEQUON, WI

Benishek, M|2025 Buick Envision

Confirmed Service Customer

5/5/2026

Very friendly and helpful employees

JOE CARINI

5/15/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CEDARBURG, WI

KENNETH C|2026 GMC Terrain

Confirmed Sales Customer

5/21/2026

Everyone involved was very professional and made the buying process easy.

TAYLOR RADCLIFFE

5/21/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GERMANTOWN, WI

Lukasik, L|2019 Buick Envision

Confirmed Service Customer

6/1/2026

My visit for my car was very efficient with everyone at Sommers

ERICA MANSKE

6/3/2026

Linda, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GERMANTOWN, WI

Nash, M|2017 Chevrolet Suburban

Confirmed Service Customer

7/29/2026

Dealership is very clean with friendly personnel

ERICA MANSKE

7/31/2026

Nash, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEQUON, WI

Dragan, A|2020 Buick Envision

Confirmed Service Customer

8/12/2026

I brought my vehicle in because of my fuel gauge not working. Told I needed to have it diagnosed first, I was given a new loaner vehicle, so waiting was not an option? I only have one complaint, I dropped off my vehicle at 10 am and did not hear anything all day, I called at 3pm and needed to leave a voicemail. Close to 4pm call telling me it was all fixed. I was asked if it was not raining would I like it washed I said yes. When I picked up my car it was over on a side lot, not washed it had dust droplets and bird dropping on my windshield. Not a life altering issue, but what bothered me was no information for over 6 hours is not acceptable. Yes, I had a loaner, but it was so new I was afraid to take it out, newer model all digital, not my favorite, just knew the basic. I purchased my previous vehicle for this deal ship and have had all of my car maintenance done here. I realize my issue is not major or problematic, but would have liked to know what was happening, just an update would have been appreciated. Yes, they could have been very busy or short staffed, so that is why I am mention this not as an angry customer, just for future. Yes I will return and No not angry at staff, in fact I rather like seeing a female person at the service desk, she was nice, friendly, and helpful.

ERICA MANSKE

8/13/2026

Ann, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (262) 242-0100 so we may identify ways to improve your experience.

Business Response

GERMANTOWN, WI

Gralewski, J|2019 Buick Encore

Confirmed Service Customer

8/14/2026

Easy to make an appointment, quick service and polite customer service!

JOE CARINI

8/15/2026

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

Business Response

CEDARBURG, WI

Meier, S|2018 Buick Encore

Confirmed Service Customer

6/16/2026

They were able to get us in for same day help with replacing a tire. Very helpful and accommodating.

JOE CARINI

6/17/2026

Susan, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

GERMANTOWN, WI

Lackovic, M|2023 GMC Sierra 1500

Confirmed Service Customer

7/23/2026

Joseph is awesome! Friendly, efficient and informative!

JOE CARINI

7/25/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORT WASHINGTON, WI

Schmidt, P|2015 GMC Terrain

Confirmed Service Customer

7/27/2026

Top notch!

JOE CARINI

7/27/2026

Peter, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

BROWN DEER, WI

Gorski, E|2024 Chevrolet Equinox

Confirmed Service Customer

6/30/2026

I was worried when Gary retired in service for years he was wonderful to work with. Erica Manske was a pleasant surprise. Very detailed, answered all my concerns, very professional. She reinforced my positive feelings regarding service at Sommers Well done. Bud Gorski

ERICA MANSKE

7/2/2026

Ervin, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEQUON, WI

Mortag, G|2022 GMC 1500 Sierra

Confirmed Service Customer

7/30/2026

Great customer service and nice facilities!

ERICA MANSKE

8/1/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST BEND, WI

Mortag, M|2024 GMC Terrain

Confirmed Service Customer

7/30/2026

Friendly greeting from Joe and Ericka upon drop off and pick up of vehicle. Communication was awesome throughout the day. Mrs Mortag was ecstatic about the freshly washed and vacuumed terrain!!!! Me too!!

JOE CARINI

8/2/2026

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Sommer's Automotive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAFTON, WI

Taylor, J|2024 GMC Sierra 1500

Confirmed Service Customer

8/5/2026

Everything done in a timely manner

JOE CARINI

8/6/2026

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAFTON, WI

Pyawasay, T|2024 Buick Envision

Confirmed Service Customer

7/31/2026

Service manager explained what was completed and the next steps. "V," the finance manager answered questions and explained my options clearly regarding future protection plan, and Joe my sales rep. Helped me with understanding wifi/phone connection feature on my Buick. Thank you for taking this time with me, and your freindly demeanor. Wishing you all a great summer.

JOE CARINI

8/3/2026

Twila, your satisfaction is important to us, so we want to sincerely thank you for choosing Sommer's Automotive and we hope to see you again soon!

Business Response

MILWAUKEE, WI

KIMBERLY B|2026 Buick Encore GX

Confirmed Sales Customer

8/1/2026

Joe and the team at Sommer's was great to work with. The purchase transaction went so smooth and I did not feel any pressure at all through the buying process. I will definitely refer the dealership to friends and family for future vehicle purchases.

JOE VELLA

8/3/2026

Kimberly, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

GERMANTOWN, WI

Harris, T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2026

Every dealing I've had with anyone from this dealership has always been pleasant! They are informative, do great work and are very caring!

JOE CARINI

8/14/2026

Trenace, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKEE, WI

Liska, J|2020 Buick Enclave

Confirmed Service Customer

8/21/2026

Great people!!!

ERICA MANSKE

8/24/2026

James, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEQUON, WI

Weidman, R|2023 GMC Acadia

Confirmed Service Customer

8/21/2026

Excellent service and outstanding customer care

ERICA MANSKE

8/24/2026

Robert, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CEDARBURG, WI

Herbst, D|2022 GMC Terrain

Confirmed Service Customer

7/4/2026

I was in for a oil change and tire rotation. The staff was really friendly and helpful. All was done in a sufficient amount of time. Thumbs up! Great job!

ERICA MANSKE

7/5/2026

Diane, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENOMONEE FALLS, WI

Pieterick, E|2025 Buick Enclave

Confirmed Service Customer

7/13/2026

If I wanted any update on my vehicle I had to call and ask what was happening.

ERICA MANSKE

7/14/2026

Edward, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

GERMANTOWN, WI

Wilets, K|2024 GMC Acadia

Confirmed Service Customer

7/22/2026

Excellent, friendly staff. Offered me a ride home when I didn't have one after dropping off my car.

JOE CARINI

7/24/2026

Karen, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEQUON, WI

Wiedabach, E|2020 Buick Encore

Confirmed Service Customer

8/4/2026

Excellent service and customer care!

MEQUON, WI

Cianciola, T|2020 GMC Terrain

Confirmed Service Customer

8/19/2026

Service writer and mechanic was great

ALEXANDER MASTAIN

8/19/2026

Thomas, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKEE, WI

MICHAEL K|2026 GMC Sierra 1500

Confirmed Sales Customer

8/21/2026

Amazing service

TAYLOR RADCLIFFE

8/23/2026

Michael, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH MILWAUKEE, WI

Price, J|2021 Buick Envision

Confirmed Service Customer

9/2/2026

Amazing service. The guy who took my info and prepared the loaner car was amazing. Great face for the company!

ALEXANDER MASTAIN

9/4/2026

We are so pleased you enjoyed your visit to Sommer's Automotive! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BROWN DEER, WI

STEPHEN B|2026 GMC Yukon

Confirmed Sales Customer

8/25/2026

Very easy to work with. They found us the exact vehicle we wanted/needed.

ROD WEBER

8/26/2026

Stephen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEQUON, WI

Eron, S|2017 GMC Terrain

Confirmed Service Customer

8/25/2026

Service provided timely. I asked that they didnt change my seat setting and they actually didnt touch it Thanks

JOE CARINI

8/26/2026

Stephanie, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEQUON, WI